ALL HOMES CURRENTLY MANAGED BY LANCELIN BEACH BREAKS ARE STRICTLY NO SMOKING INSIDE THE HOME.
Lancelin Beach Breaks (LBB – The Booking Agent)
Thank you for choosing to stay with us (Lancelin Beach Breaks). The following Terms and Conditions are provide for you to ensure you understand your rights and responsibilities whilst occupying our properties.
Please read through these T&C’s and if you have any queries or questions please call us on 0407 446 372 or via email at email@example.com
In order to secure your holiday booking with us we require a 50% of the total booking fee using a valid Master or Visa card, accommodation must be paid prior to arrival.
The deposit forms part of the total payment excluding your security bond.
Please take note that deposits are not automatically refundable (conditions apply).
PAYMENT FOR ACCOMMODATION:
The payment for your holiday home (less the deposit) is to be made prior to your arrival, however in some instances and with express permission; payments can be made upon the day of arrival.
In those instances where full payment has not been received by the due date, we reserve the right to cancel the booking without notice and the deposit will be forfeited. It is the responsibility of the guest to ensure all payments are made in accordance with these T&C’s.
Payments can be made by
- Credit card
- Direct Debit
Please Note: Credit Card payments will incur a 1.5% bank charge
SECURITY DEPOSIT (formerly referred to as a Bond):
All homes currently under managed by us (Lancelin Beach Breaks) require a security deposit to be paid prior to occupancy. The amount of the security bond is set at $500 and is refundable subject to a post occupancy inspection.
It is important to know that the refund of your bond may be forfeited in part of whole for a number of reasons, including but not limited to:
- Any damage to the property
- Any damage to any of the amenities at the home i.e. pool tables, dish washers, blinds, TV’s etc
- BBQ’s left dirty (food scraps on the grill or oil and fat not being wiped clean)
- Dishwasher not emptied
- Dishes, cutlery, glasses etc left in the dish rack
- Replacing furniture, beds to their original positions
- Any additional cleaning when a home is left in a poor state of cleanliness.
- Cleaning up after pets
- Any damage caused by pets
- Broken glasses, plates
- Linen damaged or stained
Most of the homes on offer through us (Lancelin Beach Breaks) are with a full linen service as well as sufficient toilet paper, tea, coffee, sugar and dish washing material to cater for a short period of time (usually 2 nights). If your stay is longer than two nights please take this into your planning considerations.
You are also required to bring your own beach and bath towels, however if you require a towel service please let the staff know at the time of booking, along with any other requirements you may have.
MINIMUM NIGHTS STAYS
As a general rule there is a requirement for a minimum 2 night booking, however there are certain times throughout the year where the minimum number of nights may increase. Long weekends, Christmas, New Year & Easter 3 night stays will be required.
During peak periods consideration for 1 night bookings will generally not be considered however if a one night request was to be accepted conditions will apply:
- A Service Levy will be imposed on top of any other costs associated with your nightly tariff. The service levy is $75
- Check in is strictly not before 2.00pm
- Check out is strictly no later than 10.00am
Speak to one of our staff should you wish to apply for a one night stay.
NUMBER OF GUESTS:
The number of guest occupying the property for the holiday must not exceed the number specified on the booking form.
If for any reason there is a change to the number of guests occupying the property, the person responsible for the booking must notify LBB staff immediately.
It is a requirement that the number of guests in a house WILL NOT exceed the capacity of the home in terms of beds, toilets and showers.
Guests are NOT permitted to use the house to host parties or functions of any kind as immediate cancellation of the booking may be imposed.
It is a legal requirement for you to disclose the number of guests you are seeking to accommodate and the purpose of your stay.
DOGS AND PETS ($50 paid in addition to security deposit and nonrefundable).
We (LBB) understands and acknowledges the very close relationship that exists between owners and their pets, however please note that if you are occupying a pet friendly home there is an expectation that your pet will remain outside.
However should your pet be an “inside” pet then you will need to notify us at LBB at the time of making your booking, so we can notify the owner of the home. Please note conditions may apply.
We strongly recommend you do not leave your pet alone at the home you are occupying. Prior to vacating the premises you will need to collect all droppings and disclose any damage that may have been caused by your pet.
In line with the Australian Consumer Laws relating to refunds, refunds are not automatically refundable, you will need to check with us regarding your eligibility if you are seeking a refund
If you wish to cancel a booking you should notify us (LBB) in writing 2 (two) weeks (if applicable) prior to the date of commencement of your holiday. This will release you from the substantive cost of your booking and consideration will be given to refunding your deposit.
Where the guests chooses to cut short their stay or reduce the number of guests in the booking, a refund, credit or transfer is not available for any unused portion of the booking.
GUEST BEHAVIOUR AND RESPONSIBILITY:
It is the responsibility for each and every guest at the house to act in a manner that is lawful and respect the property and the residents around you.
Anti-social behavior will not be tolerated and it will be reported to the police and may result in cancellation of your rental home.
We ask that you abide by the rules associated with the responsible service of alcohol.
Any faults, damages, or breakages must be reported ASAP or upon check out. The security deposit will be used for any breakage/damages caused to the property during the stay.
It is the guest’s responsibility to ensure all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the stay.
BINS (red and yellow lids)
The guests MUST place both the council bins on the verge on Sunday nights (or morning upon departure) as the collection commences very early on the Monday morning.
If you are occupying the house over a long weekend and checking out on the Monday, could you please assist us by placing as much rubbish into the bins as possible prior to collection and when departing the property take as much rubbish as you can with you.
All personal belongings, baggage, vehicles and other property of any description shall be your responsibility at all times and neither us (LBB) nor the homeowner of the home accepts any responsibility for any loss or damage thereto.
RIGHT TO REVOKE OR REFUSE BOOKINGS:
We and/or homeowners maintains the right to revoke, refuse or otherwise not honor any booking which in the opinion is not consistent with the intentions (expressed or otherwise stated) of a short term rental agreement.
CHECK IN / OUT TIMES:
Check in time is 2pm and Check out time is 10am. Should you require any alterations to the check in and checkout times please ensure you request so at the time of making your booking. If some instance there may be additional costs
We look forward to having you stay with us, if you have any queries or questions please call us on 0407 446 372 or via email at firstname.lastname@example.org