ALL HOMES CURRENTLY MANAGED BY LANCELIN BEACH BREAKS ARE STRICTLY NO SMOKING INSIDE THE HOME.
Lancelin Beach Breaks (LBB – The Booking Agent)
Office Address: 72 Bootoo Street, Lancelin 6044 (corner of Bootoo St & Sidney Rd – opposite the Lancelin Primary School).
WELCOME TO LANCELIN BEACH BREAKS:
Welcome and thank you for choosing to stay with Lancelin Beach Breaks. The following Terms and Conditions are provided for you to ensure you understand your rights and responsibilities whilst occupying our properties.
Please read through this document carefully and if you have any queries or questions please contact us on 0407 446 372 or via email at email@example.com
CANCELLATION DUE TO CORONAVIRUS, BUSH FIRES & OTHER NATURAL DISASTERS:
Updated February 10th, 2021
This policy comes into affect on the advice from government agencies deeming travelling to the area is prohibited or unsafe to do so.
We are offering guests a postponement of their booking without penalty to another time/and or property, this must be reserved within 12 months of the original booking. Your deposit will be held in credit.
If we are unable to re-book you within the 12-month period, into the same or comparable home we will refund your deposit.
To secure your holiday booking Lancelin Beach Breaks it requires 50% deposit via direct debit. Deposits are required within 24 hours to secure your booking.
Accommodation must be paid in full 7 days prior to arrival.
The deposit forms part of the total payment excluding your security bond.
Please take note that deposits are not automatically refundable (conditions apply).
If you’re booking request is within 14 days of the date of commencement of the your proposed holiday, the full rental payable for the Property is required.
PAYMENT FOR ACCOMMODATION:
The payment for your holiday home (less the deposit) is to be made 7 days prior to your arrival, however in some instances and with express permission; payments can be made upon the day of arrival.
If you have not made prior arrangements and full payment has not been received by the due date, the Booking Agent reserves the right to cancel the booking without notice and the deposit will be forfeited.
It is the responsibility of the guest to ensure all payments are made in accordance with these T&C’s.
Payments can be made by:
- Credit card
- Direct Debit (bank details below)
Account Name: Beechroolz Pty Ltd
Accnt Number: 157 127 283
BSB: 633 000
REF: The name of the house you are staying in and the dates
Please Note: Credit Card payments will incur a 1.5% bank charge
SECURITY DEPOSIT (formerly referred to as a Bond):
All homes currently under management of Lancelin Beach Breaks require a security deposit to be paid prior to occupancy. The amount of the security bond is set at $500 and is refundable subject to a post occupancy inspection.
It is important to know that the refund of your bond may be forfeited in part of whole for a number of reasons, including but not limited to:
- Any damage to the property
- Any damage to any of the amenities at the home i.e. pool tables, dish washers, blinds, TV’s etc
- BBQ’s left dirty (food scraps on the grill or oil and fat not being wiped clean)
- Dishwasher not emptied
- Dishes, cutlery, glasses etc left in the dish rack
- Replacing furniture, beds to their original positions
- Any additional cleaning when a home is left in a poor state of cleanliness.
- Cleaning up after pets
- Any damage caused by pets
- Broken glasses, plates
- Linen damaged or stained
Please note that most of the homes on offer through LBB are with a full linen service as well as sufficient toilet paper, tea, coffee, sugar and dish washing material to cater for a short period of time (usually 2 nights). If your stay is longer than two nights, please take this into your planning considerations.
You are also required to bring your own beach and bath towels, however if you require a towel service please let the staff know at the time of booking, along with any other requirements you may have.
MINIMUM NIGHTS STAYS:
As a general rule there is a requirement for a minimum 2-night booking, however there are certain times throughout the year where the minimum number of nights required as a booking will increase.
During peak periods consideration for 1-night bookings will generally not be considered however if a one-night request was to be accepted conditions will apply:
- A Service Levy will be imposed on top of any other costs associated with your nightly tariff. The service levy is $100 for our 4 bed homes & $80 for our 3 & under bed homes.
- Check in is strictly not before 2.00pm
- Check out is strictly no later than 10.00am
Speak to one of our staff should you wish to apply for a one-night stay.
NUMBER OF GUESTS:
The number of guests occupying the property for the holiday must not exceed the number specified on the booking form.
If for any reason there is a change to the number of guests occupying the property, the person responsible for the booking must notify LBB staff immediately.
It is a requirement that the number of guests in a house WILL NOT exceed the capacity of the home in terms of beds, toilets and showers.
Guests are NOT permitted to use the house to host parties or functions of any kind as immediate cancellation of the booking may be imposed.
There is a legal requirement for you to properly disclose the number of guests you are seeking to accommodate and the purpose of your stay (not applicable to all guests).
DOGS AND PETS ($50 paid in addition to security deposit and nonrefundable).
Lancelin Beach Breaks (LBB) understands and acknowledges the very close relationship that exists between owners and their pets, however please note that if you are occupying a pet friendly home there is an expectation that your pet will remain outside.
However, should your pet be an “inside” pet then you will need to notify the staff at LBB at the time of making your booking to ensure we notify the owner. Pls note conditions may apply.
The staff at LBB strongly recommend you do not leave your pet alone at the home you are occupying. Prior to vacating the premises, you will need to collect all droppings and disclose any damage that may have been caused by your pet.
Once your booking has been confirmed and deposit received by Lancelin Beach Breaks, any payments are non-refundable. This is in accordance with the Australian Consumer Laws relating to refunds, refunds are not automatically refundable.
However, if you cancel and we are able to re-book the property to another guest for your dates to the same value, we will refund your payment/s less a $75 administration fee.
If you wish to cancel a booking you should notify the staff at LBB in writing 2 (two) weeks prior to the date of commencement of your holiday. This will release you from the substantive cost of your booking and allow time to potentially try to re-book the accommodation.
If cancellation is within 14 days of your stay & due to COVID you are required to provide proof of having COVID and your stay must fall within the mandatory quarantine period. If your stay is outside of the Government isolation period no refund or credit will be provided. If you are within the government isolation period a credit will be issued.
Lancelin Beach Breaks, recommends that the Guest takes out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond the Guest’s reasonable control.
Where the Guests chooses to cut short their stay or reduce the number of guests in the booking, a refund, credit or transfer is not available for any unused portion of the booking.
GUEST BEHAVIOUR AND RESPONSIBILITY:
It is the responsibility for each and every guest at the house to act in a manner that is lawful and respect the property and the residents around you. Some of our homes have elderly permanent residents. Anti-social behavior will not be tolerated, and it will be reported to the police and may result in cancellation of your rental home.
We ask that you abide by the rules associated with the responsible service of alcohol.
Any faults, damages, or breakages must be reported ASAP or upon check out. The booking agent will use the security deposit for any breakage/damages caused to the property during the stay.
All costs and repairs will be payable upon demand to LBB. It is the guest’s responsibility to ensure all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the stay.
BINS (red and yellow lids)
The guests MUST place both the council bins on the verge on Sunday nights (or morning upon departure) as the collection commences very early on the Monday morning.
If you are occupying the house over a long weekend and checking out on the Monday, could you please assist us by placing as much rubbish into the bins as possible prior to collection and when departing the property take as much rubbish as you can with you.
Bins not put out prior to departure will incur a $40 tipping fee.
All personal belongings, baggage, vehicles and other property of any description shall be the responsibility of the guest at all times and neither LBB nor the Owner of the home accepts any responsibility for any loss or damage thereto.
RIGHT TO REVOKE OR REFUSE BOOKINGS:
LBB and/or Owner maintains the right to revoke, refuse or otherwise not honor any booking which in the opinion of the Agent or Owner is not consistent with the intentions (expressed or otherwise stated) of a short term rental agreement.
CHECK IN / OUT TIMES:
Check in time is 2pm and Check out time is 10am. Should you require any alterations to the check in and checkout times please ensure you request so at the time of making your booking. If some instance there may be additional costs.
We look forward to having you stay with us, if you have any queries or questions please call us on 0407 446 372 or via email at firstname.lastname@example.org